Alan Bennett on bad behaviour
Monday 26th November 2012
Quote of the day: “What is harder to put one’s finger on is the growth of surliness in public behaviour and the sour taste of public life. There has been a diminution of magnanimity in government both central and local, with the public finding itself rebranded as ‘customers’, supposedly to dignify our requirements but in effect to make us available for easier exploitation.” (Alan Bennett’s ‘Introduction’ to his People)